Data Privacy Policy

We appreciate your interest in our company and want you to feel secure about the protection of your personal data when you visit our website. In particular, we note that we comply with the new requirements of the European Union's General Data Protection Regulation ("GDPR").

The data controller with regard to the processing of your personal data on the website: (hereinafter: "website") is "Berlin-Hemi/A. Menarini Bulgaria" Ltd. with its registered office and registered address in the town of. Our registered office and registered office is 1784 Sofia Blvd. Tsarigradsko shose № 90, Business Center Capital Fort, fl. 203656990.

You can contact our Data Protection Officer at the following address.

Our company takes the protection of your personal data very seriously. Personal data is any data that relates to an identified or identifiable natural person, such as name, address and email address. When you visit our website, we collect personal data, which we process in accordance with applicable data protection regulations.

We only retain your data for as long as it is necessary for the operation of our website and related services or we are required to do so under a legal provision.

With this data privacy policy, we would like to inform you about the personal data we collect during your visit to our website and how this data is used.

This online policy is not aimed at children under the age of 16.

Personal data processed when visiting our website

When our website is used for information purposes only, i.e. you do not register or otherwise provide us with information, we only process the personal data that your browser transmits to our server. If you wish to view our website, we will collect the following data, which is technically necessary to display our website and to ensure its stability and security (the legal basis for this is Article 6(1)(f) GDPR):

  • IP address
  • Date and time of visit
  • Time difference from Greenwich Mean Time (GMT)
  • Content of the request (specific site)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request was made
  • Browser
  • Operating system and its interface
  • Language and browser software version


The data is stored for a period of 7 (seven) calendar days, after which it is automatically deleted.

Use of cookies

Detailed information about the cookies we use can be found here "Cookies Settings" and you can change your cookie settings at any time.

Strict cookies are necessary for the proper functioning of the website. Cookies are small text files created automatically by your browser and stored on your device (e.g. laptop, tablet, smartphone) when you visit our website. The information that occurs in relation to a specific device used is stored in the cookie. This does not mean that we are able to identify you directly. The use of cookies aims to make the use of our services more enjoyable for you. For example, we use session cookies to recognise that you have already visited individual pages on our website. Such cookies are automatically deleted once you leave our website.

For your convenience, we also use temporary cookies that are stored on your device for a specific period of time. If you visit our site again to use our services, it immediately takes into account that you have already visited our web site, as well as the specific entries you have made and the settings you have selected, so you do not have to enter everything again.

Because of their important role in the functioning of the site, you cannot refuse mandatory cookies. The legal basis for the processing of personal data is Article 6(1)(b) GDPR, in connection with the agreed provision of our services.

Also, with your consent (Article 6(1) GDPR), we use cookies to record and statistically analyse the use of our website in order to optimise our services and present information specifically designed for you. These cookies allow us to recognise visitors who revisit our website. These cookies are automatically deleted after thirty (30) days. You may withdraw your consent at any time without consequence and with future effect. To do so, change your cookie settings.

Most browsers accept cookies automatically. You can adjust your browser settings so that no cookies are stored on your device or a notification appears each time before a new cookie is set. However, completely disabling cookies may result in a situation where you are unable to use the full functionality of our website.

Data processing during contact

Through our contact form you can ask a question about, or send a message related to, our products and services by providing us with (a) the following optional information: form of address, academic title, position and place of work, country, telephone, fax and (b) the following mandatory information: first name, last name and e-mail address. The use of the contact form is completely voluntary.

In the event that you contact us by e-mail or using the contact form provided on our website, we retain the information you provide (e.g. your e-mail address, possibly your name and telephone number) so that we can answer any questions you may have.

We retain the information you provide so that we can communicate with you (the legal basis for this is Article 6(1)(f) GDPR).

If you provide us with information about possible adverse reactions to our medicinal products, we are legally obliged to process and store this information (the legal basis for this is Article 9(2)(i) of the GDPR).

We delete the data received in this context when its storage is no longer necessary to fulfil one of the stated purposes or we restrict its processing in accordance with our statutory storage obligations.

Google (Universal) Analytics

If you have provided your consent and for the period for which you have provided it, we use Google (Universal) Analytics, a web analytics service provided by Google Inc. with its registered office and registered address in the USA, 1600 Amphitheater Parkway, Mountain View, CA 94043. We use Google (Universal) Analytics to enable us to analyse and regularly improve the use of our website. Obtaining statistics enables us to improve our services and make them more interesting for you as a user. The legal basis for the use of Google (Universal) Analytics is Article 6(1)(a) GDPR (consent).

Google (Universal) Analytics uses techniques such as cookies - text files that are stored on your computer - that allow it to analyse the way you use the website. Information about your use of this website is usually transmitted to a Google Inc. server in the USA and stored there. However, where the IP address is anonymised on this website, it is truncated before being transferred to member states of the European Union or other countries that are signatories to the European Economic Area Agreement. Only in exceptional cases is the full IP address transferred to a Google Inc. server in the USA and shortened there.

You may withdraw your consent at any time without consequence and with future effect. To do so, change your cookie settings.

You can prevent the data generated by the cookie in connection with your use of the website (including your IP address) from being collected and sent to Google Inc. and processed by Google Inc. by downloading and installing the browser add-on via the following link:

Google Tag Manager

Google Tag Manager is used on this website. Google Tag Manager is a Google Inc. solution that enables companies to manage the tags on their websites through an interface. The Google Tag Manager tool does not use cookies and does not collect personal data. The tool enables the creation of other tags, which in turn can collect data. Google Tag Manager does not have access to this data. If a deactivation is performed at the domain or cookie level, this remains in effect for all tracking tags entered by Google Tag Manager.

Google DoubleClick

If you have provided your consent and for the period for which you have provided it, we use Google DoubleClick. Google DoubleClick is a service provided by Google Inc. Google DoubleClick uses cookies to serve you ads related to your interests. The legal basis for the use of Google DoubleClick is Article 6 para 1 (a) GDPR (consent).

For example, cookies collect data that shows which of our products are of interest to you. Based on this information, we may also show you offers on third-party websites that match your interests, as suggested by your previous user behavior. The collection and evaluation of your user behavior is done anonymously and does not enable us to identify you. In particular, the information is not aggregated with your personal data.

The cookie is automatically deleted after thirty (30) days.

You may withdraw your consent at any time without consequence and with future effect. To do so, change your cookie settings.

In addition, you could change your settings to display ads related to your interests via Google's Ad Settings Manager. Information about this can be found here:

You can find further information and data privacy provisions relating to advertising and Google in the Google Privacy Policy and Google Terms of Use:

Google AdWords

Where you have provided your consent and for the period for which you have provided it, we use Google AdWords and track conversions to measure the effectiveness of individual ads, offers and features. For this purpose, a cookie appears as soon as you click on an ad in Google. This cookie is not intended for personal identification, but is intended to allow us to verify that you will return to our website within the cookie's validity period of thirty (30) days.

Each AdWords customer receives a different cookie. Therefore, AdWords customers cannot track cookies through the website. The information obtained from the conversion tracking cookie is intended to compile conversion tracking statistics for AdWords customers who have opted for conversion tracking. We receive information about the total number of users who clicked on the relevant ad and were referred to a website with a conversion tracking tag.

You can permanently disable Google from storing this conversion tracking cookie by changing your browser settings.

The legal basis for the use of Google AdWords is Article 6(1)(a) GDPR (consent). You can withdraw your consent at any time without consequences and with future effect. To do so, change your cookie settings.

Please click here for further information about data protection at Google: and Alternatively, you can visit the Network Advertising Initiative [NAI] website

Google Maps

On this website we use the services provided by Google Maps. This allows us to display interactive maps directly on the website and provide you with convenient access to this functionality. The legal basis for the use of Google Maps is Article 6(1)(f) GDPR.

You need to save your IP address in order to use the functions of Google Maps. When you visit the website, Google receives information that you have visited the relevant subpage of our website. This occurs regardless of whether you are logged in via a Google user account or not. If you are logged in via Google, the data will be linked directly to your account. If you do not want the data to be linked to your Google profile, you must log out before activating the button. Google stores your data as a user profile and uses it for advertising purposes, market research and/or search-based design of its website. You have the right to object to the creation of such a user profile; to exercise this right, you must address your objection directly to Google.

More information about the purposes and scope of the data collected and processed by Google can be found in the privacy notices of the provider. In these notices you will also find further information about your rights in this respect as well as the settings you can use to ensure the privacy of your data:

Recipients of personal data and transfer of data to third countries

Adverse reactions

If we become aware of possible adverse reactions to any of our products, we are legally obliged to document them and share relevant information, including personal information, with authorities around the world and, where necessary for further assessment, to contact the reporting parties.

Exercise of rights

In order to exercise and protect our rights or protect the rights of third parties, we may need to transfer your data to holders of such rights, consultants or other authorities.

External data processing service providers

We use service providers to assist us in the performance of our services. These service providers process your data on our behalf, in accordance with our instructions and under our supervision solely for the purposes described in this privacy policy. These service providers may be located outside the EU. We will take all necessary steps to ensure that the personal data you provide is adequately protected in accordance with applicable European data protection law. Where necessary, we use EU standard contractual clauses to ensure an adequate level of data protection.

Data protection

We use technical and organisational security measures to protect your personal data against misuse, loss, destruction or access by unauthorised persons. Our security measures are in line with the state of the art.

Your rights and contact information

General rights

We would like to inform you of your various rights as a data subject (Article 4(1) GDPR). More information about your rights can be found in Articles 15 - 21 GDPR and Articles 32 - 37 Federal Data Protection Act.

To exercise your rights, please contact our Data Security Officer. You will find the necessary contact information at the top of this Privacy Policy.

Right of access

You have the right to request information about which of your personal data we have collected and processed. This includes information about the purposes for which such data is used and the retention period of such data, as well as information about the recipients or categories of recipients to whom the data will be disclosed. You also have the right to receive a copy of your personal data that is being processed.

Right to rectification

You have the right to rectification of personal data that is not or no longer accurate. You also have the right to supplement incomplete personal data. We forward corrections of your personal data to third parties where required by law.

Right to erasure ("Right to be forgotten")

You have the right to have your personal data erased by us where one of the following applies:

  • Your personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed or the purpose has been fulfilled.
  • You have withdrawn your consent and there are no other legal grounds for the processing.
  • You have objected to the processing and there are no lawful grounds for the processing; where personal data is processed for direct marketing purposes, your objection is sufficient to end the processing.
  • Your personal data has been unlawfully processed.
  • Your personal data must be erased to comply with a legal obligation under Union or Member State law.


Please note that your right to erasure may be limited by law. Legal restrictions include, but are not limited to, Article 17(3) GDPR and § 35 Federal Data Protection Act.

Right to restriction of processing

You have the right to restrict the processing of personal data where one of the following applies:

  • You challenge the accuracy of your personal data; for a period of time that allows us to verify the accuracy of the personal data.
  • The processing is unlawful and you object to the erasure of the personal data, requesting instead a restriction on its use.
  • We no longer need the personal data for processing purposes, but you need the personal data to establish, exercise or defend legal claims, or
  • You have objected to the processing, but the results of the verification of whether our lawful grounds override yours are still pending.


We will inform you of a restriction under the above grounds before we remove the processing restriction

Withdrawal of your consent

You have the right to withdraw your consent at any time with future effect. Your request to withdraw consent does not have to meet any formal requirements. You can simply send an informal notice to the contact addresses above. This also applies to consent given before the GDPR comes into force (i.e. before 25 May 2018). Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

Right to data portability

You have the right to receive personal data relating to you and provided by you in a structured, commonly used and machine-readable format and to transmit that data to third parties. You can find out the details and limitations from Article 20 of the GDPR. The exercise of your right to data portability shall in no way affect your right to erasure.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the competent supervisory authority, in particular with the Commissioner for Data Protection and Freedom of Information in Berlin or with the supervisory authority in the Member State where you reside, where your place of work is located or where the alleged data breach occurred, if you believe that the processing of your personal data violates applicable data protection laws.

Right to object

Under Article 21 of the GDPR, you have the right to object at any time on grounds relating to your particular situation to the processing of your personal data if the processing is based on Article 6(1)(f) of the GDPR. If you object, we will no longer process your personal data unless:

  • We are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or
  • The processing is for the establishment, exercise or removal of legal claims.


You have the right to object to the processing of your personal data for direct marketing purposes if we use your data for such purposes. If you object to the processing of personal data for direct marketing, we will no longer use your personal data for that purpose.

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